WhatsApp Business Compliance & Anti-Spam Policy
We are committed to maintaining a healthy WhatsApp ecosystem. Learn best practices for message automation to keep your business communication smooth and safe.
Ethical & Permitted Messaging Principles
Operational recommendations to ensure your transactional notification dispatches receive positive customer responses.
Mandatory Opt-In Consent
Ensure customers have explicitly opted-in during checkout or registration before receiving WhatsApp notifications from your business.
Smart Rate Limiting Implementation
Utilize Wagy Smart Queuing to space out message dispatches, preventing sudden traffic spikes that trigger temporary suspensions.
Relevant & Transactional Content
Prioritize essential notification messages such as OTPs, order confirmations, payment reminders, and tracking numbers expected by customers.
Avoid Massive Broadcasts to Unknown Numbers
Sending unsolicited bulk promotional messages to numbers that haven't saved your contact can trigger spam reports and harm number reputation.
Use Official WhatsApp Business Accounts
Wagy is specifically designed to operate alongside official WhatsApp Business accounts to ensure business profile transparency.
Provide Opt-Out Mechanisms
Offer simple opt-out options for customers to stop receiving notifications whenever they desire.
Still Have Questions?
Answers to the most frequently asked questions by business partners and developers.