Technical Security & Business Data Protection Commitment
Wagy enforces Security-by-Design principles at every infrastructure layer, from encrypted credential storage to real-time webhook protection.
Wagy Infrastructure Core Security Principles
Concrete steps we take to safeguard your integration and customer data security.
AES-256 Credential Encryption
All API keys, access tokens, and device credentials are stored in database with high-grade AES-256-GCM symmetric encryption.
Presigned URLs with HMAC Signatures
Inbound binary media is not publicly accessible. Media access is protected with time-bound (7 days) HMAC-SHA256 Signatures.
Tenant Isolation & Multi-Tenant Safety
Every message data, contact, and chat history is strictly isolated at database level to prevent leaks between business accounts.
Automatic Janitor Cleanup (30-Day Retention)
Our Janitor system automatically purges physical inbound media files older than 30 days to maintain data efficiency.
Webhook Signature Validation
Every webhook event includes X-Wagy-Signature header to ensure requests genuinely originate from official Wagy servers.
No Third-Party Data Selling
Your customer data and messages belong entirely to you. Wagy never sells or shares data with third parties.
Still Have Questions?
Answers to the most frequently asked questions by business partners and developers.